Business Analyst with deep experience in banking operations, transaction management, and operational reporting. I work where SQL, BI dashboards, and regulated workflows meet — translating high-volume data into measurable business outcomes.
I'm Gowrav Sai Garikapati (John) — a results-driven Business Analyst who has spent the early part of his career inside transaction-intensive, regulated environments. At ICICI Bank via Wipro, I supported payment operations covering hundreds of thousands of monthly transactions: investigating exceptions in SQL, running root cause analysis, owning reconciliation, and contributing to the controls that keep banking operations clean and auditable.
Today, as an Operations Analyst at Earthbox Enviro, I apply that same operational discipline to reporting workflows, KPI dashboards, and process improvement — helping leadership see the story behind the data and act on it faster.
I pair that operational backbone with a master's-level analytics toolkit — SQL, Power BI, Tableau, Python — to turn messy operational data into dashboards and decisions that leadership actually uses.
Requirements, root cause analysis, UAT, and stakeholder alignment — translating ambiguity into shippable decisions.
Transaction monitoring, reconciliation, production support, and operational controls across regulated, high-volume payment flows.
SQL investigations, Power BI / Tableau dashboards, and KPI reporting that leadership actually uses to steer the business.
Sit with the data, the system, and the stakeholders. Map what is, before assuming what should be.
SQL queries, reconciliation, and root cause analysis. Prove the problem with evidence, not anecdote.
Dashboards, reports, controls, and process changes — each tied to a specific decision or risk.
Hand off with documentation, UAT, and production support so the fix sticks long after I'm gone.
Improved visibility into claims processing trends and cost drivers.
Sharpened management decisions through interactive dashboards.
Cut reporting latency and improved data retrieval performance.
Surfaced routing and scheduling bottlenecks behind production incidents.
Turned raw match data into a predictive view of bowler form.
Made a complex travel-disruption story legible at a glance.
Gowrav approached every transaction exception with the patience of an auditor and the speed of a developer. He shipped fixes that held up under volume.
He turned a manual, error-prone reconciliation into an Excel-driven workflow that saved the team almost two days a week. Quiet, methodical, effective.
The dashboards Gowrav built became the meeting. We stopped arguing about numbers and started talking about decisions.
I use Claude, ChatGPT, and Copilot daily to accelerate reporting, research, documentation, and business analysis — drafting SQL, pressure-testing assumptions, summarizing stakeholder calls, and turning rough notes into clean deliverables. The throughput gain is real, and so is the discipline of validating every output.
Banking ops, fund services, reporting, transformation, fintech, SaaS, logistics, healthcare, retail, or manufacturing — if it involves messy data and a workflow that needs fixing, I'd love to hear about it.
I'm open to Business Analyst, Operations Analyst, and Reporting Analyst roles across banking, fund services, financial operations, compliance, fintech, SaaS, logistics, supply chain, healthcare operations, retail, and manufacturing. Based in Boston, MA — open to relocation and hybrid arrangements.
Operations is my home base, but I'm equally interested in analytics, process improvement, and reporting challenges in any domain.